Orlando Phone Directory Lookup

The Orlando phone directory covers all city government departments, from City Hall to the police department and public works. Orlando runs a detailed online directory at Orlando.gov with direct phone numbers for each division and office. The main number for City Hall is 407.246.2121. This page walks you through the Orlando phone directory, the public records request process, and how to reach the right person at Orange County for records that the city does not hold. Whether you need a direct line for the City Clerk or want to submit a records request, you will find the right contact here.

Orlando City Department Phone Numbers

Orlando keeps a full department directory on its official website. The Departments and Offices page lists every city division with direct phone numbers for each one. City Hall is at 400 South Orange Avenue, Orlando, Florida 32801. Most departments operate out of this building or from offices nearby. Hours are Monday through Friday, 8 a.m. to 5 p.m., excluding observed holidays.

The Orlando Departments and Offices directory is the best starting point when you need to look up a city phone number.

This page gives you a quick view of all the divisions under the city government. Each listing links to a department page with more detail. You can find direct lines, staff names, and office locations for any division from there.

Orlando also runs the Hispanic Office for Local Assistance, known as HOLA, at 407.246.4310. This office provides support in Spanish for residents who need help reaching city departments or understanding city services. It is a good resource if English is not your first language and you need to find the right phone number in the Orlando city directory.

Note: The main City Hall number at 407.246.2121 can route you to any department if you are not sure which office to call.

Orlando Public Records Phone Directory

The City Clerk's Office in Orlando manages all public records requests. Their Records Management team is the main point of contact. Call 407.246.2148 or email records@orlando.gov to make a request. The office is on the 2nd floor of City Hall at 400 South Orange Avenue, Orlando, FL 32801. You can also walk in during business hours to submit a request in person.

Orlando uses the NextRequest platform for managing public records. This is an online portal where you can submit, track, and receive records without calling or visiting the office. The Orlando Public Records Request page explains the full process step by step.

After you submit a request, expect a confirmation email within two business days. The city maintains fire department records, permitting documents, personnel files, police reports, and more. If the cost of your request is less than $100, the city will start work right away. If it is over $100, full payment is needed before work begins. For most phone directory and contact info requests, you won't come close to that amount. A quick email to records@orlando.gov is often all you need.

The Orlando NextRequest portal is where you can submit and track your records request online.

The portal shows the status of your request and lets you communicate with staff if they need more details from you. All correspondence through the portal is itself a public record under Florida law.

Records Orlando Does Not Maintain

Not every record is held by the city. Marriage licenses, divorce certificates, and death certificates are maintained by the Florida Department of Health, not by Orlando city government. If you need those records, you will have to contact the state or the local health department office. The Orlando phone directory covers city departments only. County and state records are handled by different offices.

For court records, official records, and property documents in the Orlando area, the Orange County Clerk of Courts is the right contact. The Orange County Clerk runs an online case search at myeclerk.myorangeclerk.com. This covers civil, criminal, family, and traffic cases filed in Orange County. The Orange County Comptroller handles official records like deeds and mortgages. Both of these tools are free to search and open to the public.

Orlando Phone Directory and Florida Law

Chapter 119 of the Florida Statutes is the backbone of public records access in Orlando and across the state. Under this law, all records made or received by any public agency are open for inspection. That includes phone directories, staff contact lists, email addresses, and department rosters. You do not need to give your name or state a reason when you ask for this information. The law is clear. Orlando must provide it.

You can remain anonymous when making a public records request in Orlando. However, you do need to include some contact method so the city can let you know when your records are ready. An email address is enough. The city will not ask why you want the records. That is your right under Florida law.

The Orlando Code of Ordinances is available online through the Municode Library. This resource covers local rules about government operations, transparency, and public access.

Local ordinances work alongside state law. If there is ever a conflict, the state public records law wins. Orlando cannot add extra restrictions on records access that go beyond what Chapter 119 allows. This means every phone number, email address, and staff directory held by any Orlando city office is a public record that anyone can request.

Note: Any email you send to an Orlando city office becomes a public record and may be shared if someone files a records request for it.

How to Use the Orlando Phone Directory

Knowing which number to call makes a big difference. If you have a general question, the City Hall main line at 407.246.2121 is a safe first call. Staff can transfer you or give you a direct number. For records requests, skip the main line and go straight to 407.246.2148 or email records@orlando.gov. Here are the most used numbers in the Orlando phone directory:

• City Hall main line: 407.246.2121
• Records Management: 407.246.2148
• City Clerk: 407.246.2251
• Police non-emergency: 321.235.5300
• HOLA (Spanish assistance): 407.246.4310

All Orlando city offices are open Monday through Friday, 8 a.m. to 5 p.m. If you call outside of those hours, you will reach voicemail. Leave your name, phone number, and a brief message about what you need. Staff usually return calls within one business day. The city website at Orlando.gov has answers to many common questions in FAQ sections for each department. Checking the website first can save you a phone call if your question is straightforward.

For anything related to property records, court cases, or county-level services in the Orlando area, go to the Orange County phone directory page. The county handles a lot of the records that people assume the city keeps. If you call Orlando and they say it is a county matter, the Orange County page will have the right number for you.

Nearby City Phone Directories

Orlando is in central Florida, with several other major cities within easy reach. If you need government contacts for a nearby city, check the pages below.

Orange County Phone Directory

Orlando is in Orange County. For county-level records, court contacts, and the full Orange County phone directory, visit the county page.