Duval County Phone Directory
Duval County and the City of Jacksonville share a consolidated government, which makes the phone directory here a bit different from other Florida counties. One set of offices covers both city and county services. The main number for all Duval County government services is (904) 630-CITY, or (904) 630-2489. This page brings together the key phone numbers, staff search tools, and public records contacts you need to reach the right person in Duval County. Whether you need court records, property data, or a direct line to a county employee, this phone directory guide has you covered.
Duval County Quick Facts
Duval County Government Phone Numbers
Duval County merged with Jacksonville back in 1968. There is no separate county building or county staff. It is all one government. City Hall sits at 117 W. Duval Street, Suite 425, Jacksonville, FL 32202. The City Hall office phone is (904) 255-5122. The City Council receptionist line is (904) 255-5200.
For most things, the county recommends calling (904) 630-CITY instead of dialing a specific office. That number connects you to a general services operator who can pull up any phone number in the Duval County directory and route your call. The operator handles a wide range of questions, from road repairs to code enforcement to general county program info. It is the best single number to know if you are not sure where to start. Duval County keeps this line staffed during regular business hours.
The Jacksonville employee search tool is another way to find direct phone numbers. You can filter results by department, division, or name to find the specific person you need.
Each result shows a name, title, department, and contact details. This is all public under Chapter 119 of the Florida Statutes. Government employee work phone numbers and names are public records in Florida. You do not need a reason to look them up. The tool works well when you already know which department you need and want to skip the main switchboard.
Note: General matters should go to (904) 630-CITY rather than specific legislative offices in Duval County.
Duval County Clerk of Courts Contacts
The Clerk of Courts in Duval County is a separate constitutional office from the consolidated city-county government. The main phone number is (904) 255-2000. This office handles court records, official records, marriage licenses, and public records requests related to court filings. For public records email requests, write to publicrecords@duvalclerk.com.
Court records are searchable online. The Duval County court records page lets you look up civil and criminal cases by name, case number, or filing date. Results show the case type, parties, filing date, and status. The search is free for basic lookups.
The tool covers county and circuit court records. Criminal, civil, family, and probate cases all go through this office. If you find a case and need more details, call (904) 255-2000 and ask for the right division. Staff handle these calls daily and can tell you about hearing dates, documents on file, and how to get copies. The first 10 pages of document copies from the Duval County Clerk are free. After that, charges apply at $0.15 per single-sided page or $0.20 per double-sided page.
| Clerk Main Line | (904) 255-2000 |
|---|---|
| Public Records Email | publicrecords@duvalclerk.com |
| City Hall Phone | (904) 255-5122 |
| City Hall Address | 117 W. Duval Street, Suite 425, Jacksonville, FL 32202 |
Search Duval County Official Records
The Clerk also maintains the official records database known as CORE (Clerk Online Records Electronic). This is where you find recorded documents like deeds, mortgages, liens, and judgments. The CORE system lets you search by name, document type, or recording date. It goes back many years and is free to use.
The CORE official records search for Duval County covers all recorded documents filed with the clerk.
Search results show the document type, recording date, and names of the parties. You can view document images online for most filings. No account is needed for basic searches. If you need a certified copy, the clerk charges per page. Call (904) 255-2000 to find out the current rates. Property buyers, title companies, and attorneys use this tool regularly, but it is open to the general public under Florida law. The records are public, and you can access them without giving a reason.
Duval County Public Records Portal
The City of Jacksonville uses a platform called GovQA to manage public records requests from all departments. You can submit a request online through the GovQA portal. The system tracks your request, sends status updates, and lets you download records once they are ready.
Florida's Chapter 119 requires the government to respond within a reasonable time. There is no hard deadline in days, but agencies must act promptly. Duval County gives the first 10 pages of copies free. Beyond that, you pay $0.15 per one-sided page or $0.20 per double-sided page. If the request takes more than 30 minutes of staff time, the county can charge an hourly labor rate. For court and official records, you go through the clerk's office at publicrecords@duvalclerk.com. For general city-county records, the GovQA system is the way to go.
Keep in mind that most emails sent to or from Jacksonville government staff are public records. They get archived and can be released under a records request. The city's Technology Solutions department manages the archive system. So if you email a Duval County office, that message is not private. Some people prefer to call for this reason.
Note: You can request records by phone or in person, but the GovQA portal makes it easier to track your request status.
Duval County Property Search Numbers
The Property Appraiser handles property values, exemptions, and ownership data in Duval County. The Property Appraiser website has a search tool for looking up any parcel by address, name, or ID number. Results show assessed value, taxable value, exemptions, and ownership details. The tool is free.
Property records in Florida are public. You can look up any parcel in Duval County without explaining why. If you have questions about a value or need to apply for a homestead exemption, call the Property Appraiser's office. Staff there can walk you through the details over the phone during business hours. The records update each year after the appraiser certifies the tax roll, which usually happens by July.
Tax bills go through a separate office. The Tax Collector manages payments, delinquent taxes, and tax certificate sales. If you need to pay a bill or check a balance, contact the Tax Collector directly. The Duval County website lists the current phone number and branch office locations for tax payment services.
Key Duval County Directory Numbers
Here are the phone numbers people call most often in the Duval County directory. These lines cover the main offices that handle the bulk of questions and requests:
- General Services: (904) 630-CITY (2489)
- City Hall: (904) 255-5122
- City Council: (904) 255-5200
- Clerk of Courts: (904) 255-2000
If you are not sure where your question fits, call the general services line. Staff handle thousands of calls and know where to route every kind of question. You can also visit City Hall in person at 117 W. Duval Street in downtown Jacksonville. Most offices are open Monday through Friday during normal business hours. Some services run on different schedules, so check the website or call ahead before you make a trip.
Cities in Duval County
Jacksonville is the only major city in Duval County. The city-county consolidation means Jacksonville covers almost the entire county. Small beach communities like Jacksonville Beach and Neptune Beach sit within Duval County but run their own local governments. Those smaller towns do not have dedicated pages on this site.
Nearby County Phone Directories
Duval County sits in northeast Florida. The counties that border it include Nassau County to the north, St. Johns County to the south, and Clay County to the southwest. None of these neighboring counties have dedicated pages on this site at this time. For broader searches across Florida, visit the main counties page.